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We are not just in the business of hospitality; we are in the business of setting new standards

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ABOUT US

Rakmac Investment Limited

Rakmac Investment Limited is a dynamic and forward-thinking player in the hospitality management sector. With a steadfast commitment to excellence, we are dedicated to transforming the landscape of the global hospitality industry.

Vision: To be the leading organization in setting groundbreaking benchmark standards in the global hospitality industry.

Mission: We provide unmatched opportunities for our team, empowering them to bring joy to the business owners, customers and all other key stakeholders.

Values: Our values are acronymed as COPIE (Customer Experience, One Team, Passion, Inclusivity & Excellence).

RAKMAC IN A NUTSHELL

Business Growth and Viability

Rakmac boasts a seamlessly integrated group of experts in viability assessment and business expansion, possessing extensive knowledge across all stages of development.

01
Innovation:
We continuously explore cutting-edge technology and innovative practices to enhance the guest experience, improve operational efficiency, and stay ahead of industry trends.
03
Distinguished by Tailored Experiences
Owners of soft brand, independent, and luxury hotels will gain advantages from the focused efforts of our expert operators and the added value provided by cutting-edge tools, all aimed at creating distinctive and unforgettable guest experiences. Our strategies and methods are in line with the latest trends in the hospitality industry. Our approach introduces inventive methods for property design, atmosphere, and localized concepts that enable us to run.
02
Sustainability:
Rakmac Investment Limited is dedicated to responsible and sustainable hospitality practices. We are committed to minimizing our environmental footprint and giving back.
04
Dedicated Efforts for Sustainable Achievement
We emphasize a hands-on strategy, a seasoned workforce, and a widespread presence in various markets. Our highly skilled professionals offer proactive, property-improvement solutions, going above and beyond to optimize efficiency and asset value for hotel owners. Our team leverages their expertise to manage these assets effectively while continually seeking ways to enhance efficiency and elevate the overall guest experience.

Our Team

Rakmac is powered by a team of passionate and dedicated professionals who bring their expertise, creativity, and unwavering commitment to our vision. Together, we strive for excellence in everything we do.

Board of Directors

Benard Masiga

CHAIRMAN

Irene Amenya

DIRECTOR

Andrew Marus

DIRECTOR

Winnie Chitai

DIRECTOR

Komivi Mawusime Lasmothey

DIRECTOR

Customer Experience

Dedication to delivering exceptional service and satisfaction to our clients and guests.

MEET THE REST OF THE TEAM

RAKMAC STRATEGIES FOR MAXIMIZING TOPLINE REVENUES AND GOP

Market Research and Analysis 100%
Pricing Strategy 99%
Revenue Management 99%
Customer Segmentation 99%

Distribution Channels:

Rakmac helps businesses to evaluate and diversify their distribution channels to reach a broader audience and to utilize online travel agencies (OTAs), direct bookings, and partnerships strategically.

Marketing and Promotion

Rakmac helps business in the hospitality industry to Invest in effective marketing campaigns that target their key customer segments and use data analytics to measure the ROI of their marketing efforts and adjust as needed.

Customer Experience, Feedback and Continuous Improvement

Rakmac helps business in the hospitality industry to enhance the overall customer experience to encourage repeat business and positive reviews. We help them to focus on personalized services, quality, and guest satisfaction. We also help our clients to Collect feedback from guests and employees to identify areas for improvement and to continuously adapt their strategies based on feedback and market changes.

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